All Systems Operational
Raven Tools Application Operational
Infrastructure Operational
Amazon Elastic Compute Cloud (N. Virginia) ? Operational
Amazon Relational Database Service (N. Virginia) ? Operational
GitHub ? Operational
npm ? Operational
PagerDuty Integration API Operational
PagerDuty REST API & Web Application Operational
PagerDuty Notification Delivery Operational
New Relic Availability Monitoring Operational
New Relic Notifications Operational
New Relic Application Data Operational
New Relic Browser Data Operational
Campaign Operational
Dashboard Operational
Event Manager Operational
Tag Manager Operational
Competitor Manager Operational
Keyword Manager Operational
Google Analytics Operational
Email Metrics Operational
AWeber Operational
Constant Contact Operational
MailChimp Operational
Emma Operational
Campaign Monitor Operational
Research Central Operational
Moz Operational
Majestic Operational
Google AdWords Operational
Calais Operational
Ranking Data Operational
Google Webmaster Tools Operational
Bing Webmaster Tools Operational
SEO Operational
Site Auditor Operational
SEO Metrics Operational
Link Manager Operational
Link Monitor Operational
Site Performance Operational
Google Webmaster Tools Operational
Site Finder Operational
Backlink Explorer Operational
Social Operational
Social Stream Operational
Twitter Operational
Facebook Operational
YouTube Operational
LinkedIn Operational
Content Operational
Content Manager Operational
Blog Manager Operational
Textbroker Operational
PR Newswire Operational
Scribe Operational
PPC Operational
Google AdWords Operational
Bing Ads Operational
Reports Operational
Scheduled Reports (Legacy) Operational
Report Wizard (Legacy) Operational
Scheduled Reports Operational
Report Builder Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Server Uptime
Fetching
Application Response Time
Fetching
Server Response Time
Fetching
Past Incidents
May 29, 2015

No incidents reported today.

May 28, 2015

No incidents reported.

May 27, 2015

No incidents reported.

May 26, 2015

No incidents reported.

May 25, 2015

No incidents reported.

May 24, 2015

No incidents reported.

May 23, 2015

No incidents reported.

May 22, 2015

No incidents reported.

May 21, 2015

No incidents reported.

May 20, 2015

No incidents reported.

May 19, 2015

No incidents reported.

May 18, 2015
Resolved - An update on our Facebook integration:

Our application for review has been approved for the majority of permissions that we had previously been using to connect Facebook pages. Some customers may need to reauthorize again with Raven (particularly if you did so while troubleshooting this issue) in order to retrieve page metrics.

As part of Facebook's ongoing changes to their public API, we are no longer able to access Profile feeds as our application for this permission was declined. This affects customers that are using Raven to manage their personal profiles (not a "Page") for posting and commenting.

If you have any questions or need assistance, please contact us at help@raventools.com.
May 18, 16:42 CDT
Monitoring - Raven's integration with Facebook requests a series of user permissions in order to power our stream and Facebook Metrics capabilities. On April 30, Facebook began enforcing a change in their developer API program to require that certain permissions be reviewed and approved by Facebook before they can be used. We submitted our application for review, and after it was reviewed, Facebook requested additional details about our implementation. We submitted the additional information they requested, and our application is currently under review again. During this time, certain API calls started to malfunction, which we believe are related to their new policy. We are sincerely sorry for any inconvenience this issue may be causing you, and we fully expect to regain complete access to their API very soon.
May 15, 13:07 CDT
Investigating - We are looking into trouble with our Facebook integration. Reporting and management functionality are affected.
May 14, 18:49 CDT
May 17, 2015
Resolved - We have confirmed our fix for the Publish Report button resolves this incident, and it has been released to all accounts. If you need assistance, please contact us at help@raventools.com.
May 17, 22:02 CDT
Identified - We are testing a fix now to resolve this issue.
May 17, 21:42 CDT
Investigating - We are investigating cases where the Publish Report button is not working as intended. Scheduled reporting does not appear to be affected.
May 17, 19:46 CDT
May 16, 2015

No incidents reported.

May 15, 2015
Resolved - We have restored access to the company metrics provided by LinkedIn. Reporting for company metrics is also operational. If you have need assistance, please contact us at help@raventools.com.
May 15, 16:39 CDT
Update - The LinkedIn integration within Raven remains offline. We are working to restore access to the available public API endpoints for Company reporting.
May 14, 15:36 CDT
Monitoring - Raven has experienced a sudden disconnection from our LinkedIn developer token, which will prevent Raven users from being able to view, manage or report on their LinkedIn data. We are currently working with LinkedIn to reach a resolution, but do not have an ETA on when exactly that resolution will occur.

Please see https://raven.zendesk.com/hc/en-us/articles/204560164 for more information.
May 12, 16:41 CDT
Investigating - We are looking into trouble with our LinkedIn integration. Reporting and management functionality are affected.
May 12, 12:16 CDT