All Systems Operational
Raven Auditor ? Operational
Raven Tools Platform ? Operational
Infrastructure Operational
Amazon Elastic Compute Cloud (N. Virginia) ? Operational
Amazon Relational Database Service (N. Virginia) ? Operational
GitHub ? Operational
npm ? Operational
PagerDuty Integration API Operational
PagerDuty REST API & Web Application Operational
PagerDuty Notification Delivery Operational
New Relic Availability Monitoring Operational
New Relic Application Data Operational
New Relic APM Operational
New Relic Alerts Operational
Auth0 Authentication API Operational
Stripe API Operational
Campaign Operational
Dashboard Operational
Event Manager Operational
Tag Manager Operational
Competitor Manager Operational
Keyword Manager Operational
Google Analytics Operational
Email Metrics Operational
AWeber Operational
Constant Contact Operational
MailChimp Operational
Emma Operational
Campaign Monitor Operational
Research Central Operational
Moz Operational
Majestic Operational
Google AdWords Operational
Calais Operational
Ranking Data Operational
Google Webmaster Tools Operational
Bing Webmaster Tools Operational
SEO Operational
Site Auditor Operational
SEO Metrics Operational
Link Manager Operational
Link Monitor Operational
Site Performance Operational
Google Webmaster Tools Operational
Site Finder Operational
Backlink Explorer Operational
Social Operational
Social Stream Operational
Twitter Operational
Facebook Operational
YouTube Operational
LinkedIn Operational
Content Operational
Content Manager Operational
Blog Manager Operational
Textbroker Operational
Scribe Operational
PPC Operational
Google AdWords Operational
Bing Ads Operational
Reports Operational
Scheduled Reports (Legacy) Operational
Report Wizard (Legacy) Operational
Scheduled Reports Operational
Report Builder Operational
Raven Tools Public API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Server Uptime
Fetching
Application Response Time
Fetching
Server Response Time
Fetching
Past Incidents
Dec 5, 2016
Resolved - Slack notifications should now contain the correct information. If you run into any trouble, please contact us at auditor.help@raventools.com.
Dec 5, 17:13 CST
Investigating - Slack notifications for our standalone Raven Auditor tool are showing incorrect scores of 100 and 0 pages analyzed. We are working to get a fix out. The information shown in the application is correct.
Dec 5, 09:49 CST
Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016
Resolved - We have restored the majority of connections to Google by recovering from a previous backup, as well as put safeguards in place to prevent an incident similar to this from occurring again. Connections that have not yet been recovered can still be reconnected by following the instructions outlined previously. If you need assistance, please contact us at help@raventools.com.
Dec 2, 21:36 CST
Identified - We have become aware of an issue with Google Accounts expiring their connections prematurely in Raven. When these accounts turn inactive, that can result in missing data for Google Analytics, Google AdWords, Google Webmaster Tools, Search Analytics, Keyword Rankings, and YouTube. That includes the data seen in both Raven itself, and it reports.

In order to restore these Google Accounts to their normal states, please reconnect your affected accounts:

1. Go into the Manage Google Accounts page. You can access this page by going into Campaign > Google Analytics, then clicking Tool Options, and choosing Manage Google Accounts from the menu. You can also access the page from this link (be sure to substitute your own subdomain, if you've set up a custom subdomain or domain): https://raven-seo-tools.com/tools/z/#google/manage/
2. Find the first Google Account showing an X in the list, which indicates that it is inactive.
3. Click the gear icon and choose Reconnect.
4. Follow the steps provided by Google, ensuring that you select the above email address each time that you're prompted.
5. Repeat for each other account that shows an X in the Manage page.

That will restore access to Google all of your connected Campaigns. Our developers are continuing to work on a resolution for this issue and we will keep our customers in the loop as we make strides in fixing this issue.

More information: https://raven.zendesk.com/hc/en-us/articles/114094188214
Dec 2, 15:29 CST
Dec 1, 2016

No incidents reported.

Nov 30, 2016

No incidents reported.

Nov 29, 2016

No incidents reported.

Nov 28, 2016
Resolved - We have left maintenance mode. Please reach out to us at help@raventools.com if you experience any issues with the platform or standalone tool.
Nov 28, 14:16 CST
Update - We remain in maintenance mode for a few more minutes while addressing a few issues that have come up.
Nov 28, 13:45 CST
Monitoring - We are applying some updates to our Site Auditor product. This will affect both our Marketing Platform and Standalone Auditor tools. We expect this update to take about 15 minutes.
Nov 28, 13:25 CST
Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016

No incidents reported.

Nov 23, 2016

No incidents reported.

Nov 22, 2016

No incidents reported.

Nov 21, 2016

No incidents reported.