All Systems Operational
Raven Tools Application Operational
AWS ec2-us-east-1 ? Operational
AWS rds-us-east-1 ? Operational
DataSift ? Operational
Ranking Data ? Operational
Scheduled Reports ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Server Uptime
fetching...
Application Response Time
fetching...
Server Response Time
fetching...
Past Incidents
Oct 25, 2014

No incidents reported today.

Oct 24, 2014

No incidents reported.

Oct 23, 2014

No incidents reported.

Oct 22, 2014

No incidents reported.

Oct 21, 2014
Resolved - Network issues are resolved.
Oct 21, 09:56 CDT
Investigating - We are currently investigating issues with our network. Raven application users may be experiencing slowness.
Oct 21, 09:32 CDT
Oct 20, 2014

No incidents reported.

Oct 19, 2014

No incidents reported.

Oct 18, 2014
Resolved - Background task service is restored.
Oct 18, 09:49 CDT
Identified - We have identified an issue with the system that processes our background tasks. Research Central and some other tasks are unavailable.
Oct 18, 08:47 CDT
Oct 17, 2014
Resolved - Scheduled Reports are now operating normally. Reports that generated with incomplete data this morning will be sent again with complete data. If you have any questions, please contact us at help@raventools.com.
Oct 17, 09:45 CDT
Identified - We have identified the cause of the issue that was creating incomplete reports. We are in the process of patching the affected system.
Oct 17, 09:05 CDT
Investigating - We're investigating an issue with incomplete data in scheduled reports for Oct 17th.
Oct 17, 06:21 CDT
Oct 16, 2014
Resolved - Click data should now be populated. You will need to regenerate any PDF or republish Reporting Engine reports that displayed the zero values. If you need any assistance, please contact us at help@raventools.com.
Oct 16, 19:28 CDT
Identified - We have identified the issue affecting the reporting of AdWords "Clicks" and the calculated metrics that rely on it.
Oct 16, 19:18 CDT
Investigating - We are aware of an issue that is affecting AdWords reporting.
Oct 16, 18:18 CDT
Oct 15, 2014
Resolved - All remaing scheduled reports are expected to complete within the next hour. If you need further assistance, please contact us at help@raventools.com.
Oct 15, 08:35 CDT
Identified - We have identified the cause of the issue affecting report generation and are re-processing blank reports. A completion estimate will be posted shortly.
Oct 15, 08:29 CDT
Investigating - We are looking into an issue where some overnight scheduled reports from our new Reporting Engine were not generated properly.
Oct 15, 08:03 CDT
Oct 14, 2014

No incidents reported.

Oct 13, 2014

No incidents reported.

Oct 12, 2014

No incidents reported.

Oct 11, 2014

No incidents reported.